Ticket board

The ticket board is available on self-hosted servers. To turn it on, set TICKET_BOARD_ENABLED=true on the API and worker. See Configuration.

The board is a shared list of tickets that you and your bots both work from. Open it from Board in the account menu, or from Board in Settings on mobile.

Tickets move through To do, In progress, In review, Blocked, Done and Won’t do. Each has a title, description, owner, priority and comments.

Assign a ticket to a bot and it starts working on it. Bots can also create, update and comment on tickets themselves. Ticket work stays out of your chats, but a bot that needs you still posts a card in its chat.